It has come to my attention that you have either experienced many or just one BSoD (Blue Screen of Death). To figure out what file or piece of hardware is causing this I will need your minidump files to work with. I will use these files to read what was on your RAM when the exception at the Kernel happened. I will use the program WinDbg to do this. Please follow the below steps for me to obtain your dump files.
I would like you to go to:
Then I would like you to enter this into the address bar or go to this directory:
C:\Windows\MinidumpWhen successfully navigated to this folder I would like you to move all of these files onto your desktop and create a new Zip folder called "
Minidump Files." Place your Minidumps into this Compressed Zip Folder and upload it to the TSF Server in your next post including more information on what has happened since my last post. The second method is that you can upload the same Zip Folder to another file sharing server like Microsoft Skydrive if you have a Windows Live Account so I can download it there to.
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